Our Privacy Policy

Website Privacy Policy

Last Modified: January 22, 2025
Introduction
Green Bear Tree Service LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.
This policy describes the types of information we may collect from you or that you may provide when you visit our website https://greenbeartreeservice.com (“Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:

• On the Website;
• In email, text, and other electronic messages between you and the Company;
• Through mobile and desktop applications you download from the Website; and
• When you interact with our advertising and applications on third-party websites and services that include links to this policy.

It does not apply to information collected:

• Offline or through any other means; or
• By any third party, including through applications or content (including advertising) that may link to or be accessible from the Website.

By using the Website, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use the Website.

Children Under the Age of 16
Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website. If we learn that we have collected personal information from a child under 16 without parental consent, we will delete it immediately.
If you believe we might have information from or about a child under 16, please contact us at [email protected]

Information We Collect About You and How We Collect It
We may collect several types of information from and about users of our Website, including:

• Personal identifiers such as your name, postal address, email address, phone number, and service details;
• Information about your device, IP address, browser, and usage details;
• Financial information related to service payments; and
• Information that does not identify you personally, but relates to your online activity.

We collect this information:

• Directly from you when you provide it to us; and
• Automatically as you navigate through the site using cookies, web beacons, and other tracking technologies.

Information You Provide to Us
The information we collect on or through our Website may include:

• Information you provide by filling out forms (e.g., quote requests or contact forms);
• Records and copies of correspondence (including email addresses);
• Responses to surveys;
• Transaction details and service history; and
• Search queries or messages submitted through the Website.

You may also provide information that will be publicly displayed (“User Contributions”). We cannot control how other users may use that information.

Automatic Data Collection Technologies
As you interact with our Website, we may use automatic data collection technologies to gather:

• Details of your visits, such as traffic data, logs, and pages visited; and
• Information about your device and browser, including IP address and operating system.
• These technologies help us improve our Website and personalize your experience.

 

The technologies we use include:

• Cookies: Small files placed on your device to recognize your browser. You can disable cookies in your browser settings, but doing so may limit certain Website functions.
• Web Beacons: Small graphics that help us track website traffic and email engagement.

 

How We Use Your Information

• We may use information collected about you to:
  Present our Website and its contents;
• Provide requested information, products, or services;
• Respond to your inquiries and communicate with you;
• Fulfill service requests and manage transactions;
• Send promotional offers, service updates, and reminders;
• Improve Website performance and user experience; and
• Comply with legal and regulatory obligations.

We may also use aggregated or anonymized data for research and analytics.

Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

• To our subsidiaries, affiliates, and contractors who support our business operations;
• To comply with any court order, law, or legal process;
• To enforce our Terms of Use;
• To protect our rights, property, and safety or that of others; or

In connection with a merger, sale, or transfer of company assets.

We do not sell or rent personal information to third parties for marketing purposes.

Choices About How We Use and Disclose Your Information

You can control your information in the following ways:

• Email Preferences: You may unsubscribe from marketing emails by following the “Unsubscribe” link in any email.
• Cookies: You can refuse cookies in your browser settings, but certain features may not work properly.
• Data Access and Correction: You may request access to, correction, or deletion of your data by emailing [email protected].

 

Data Security

We use reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. Any transmission of information is at your own risk.

Changes to Our Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Modified” date. Your continued use of the Website after changes are posted means you accept the updated policy.

SMS Privacy Policy

Last Modified: February 10, 2025

Introduction

This SMS Privacy Policy (“Policy”) explains how Green Bear Tree Service LLC (“we,” “our,” or “us”) collects, uses, and protects the information you provide when opting into our text message (SMS/MMS) communications.
By submitting your mobile number through our website or digital ads, you consent to receive text messages from us related to appointment scheduling, promotions, offers, and service updates.

SMS Policies

When you provide your phone number via our website, social media, or ads, you agree to receive SMS messages that may include:
Service reminders and appointment updates;

Promotions, coupons, and special offers; and

Other information relevant to Green Bear Tree Service LLC.

You can opt out at any time by replying “STOP” to any text message. Upon receiving your request, we will send a confirmation message, and you will no longer receive SMS messages from us.

If you wish to re-subscribe, you can text “START” or “JOIN” to our number.

If you experience issues, text “HELP” for assistance.

Standard message and data rates may apply. Message frequency varies depending on your interaction.

Privacy of SMS Data

We do not share, sell, or rent mobile numbers or SMS opt-in data with third parties or affiliates for marketing purposes. All opt-in information is kept confidential and used solely to provide the communications you consented to.

Data Security

We implement reasonable measures to protect the security of your personal and contact information. However, mobile communication is not entirely secure, and we cannot guarantee absolute protection.

Your Choices

You may:
Opt out of receiving messages by replying “STOP”;

Request assistance by texting “HELP”; or

Contact us directly at [email protected] for any SMS-related inquiries.

Contact Information

For questions regarding this Policy or your SMS privacy rights, please contact us at:
Green Bear Tree Service LLC
Email: [email protected]
Phone: 336-491-2132
Website: https://greenbeartreeservice.com
Address: 1801 Larkhill Ct, Kernersville, NC 27284, United States